Advice Services

• About Citizens Advice

  The Citizens Advice Service helps people to resolve their legal, money and other problems by providing free information and advice from nearly 3,400 locations around the country and by influencing policy makers. The Service is provided by over 6,000 paid staff and nearly 22,000 volunteers. In 2004/5, Citizens Advice Bureaux handled more than 5 million new problems for clients.

• Citizens Advice and Sure Start

  Sure Start is the government programme to deliver the best start in life for every child by bringing together early education, childcare, health and family support. Sure Start covers a wide range of general programmes as well as many targeted on particular local areas or disadvantaged groups.

• How To Get In Touch

  The Charnwood Citizens Advice Bureau offers Free, Impartial, Independent and Confidential Advice at three Centres across the Borough, based in Loughborough, Shepshed and Syston. In addition, Advice is offered on one day each week at the Sure Start Centres at Loughborough East and Shelthorpe. This page provides Contact details and opening hours for each location.

• Money Advice Service

  Charnwood Citizens Advice Bureau provides a free, independent and confidential Money Advice Service to people with financial problems or struggling to make ends meet. The Bureau supports the Leicestershire County Debt Line – a Consumers Advice and Information Service that is a joint initiative between the County Council, the five County Citizens Advice Bureaux and the Legal Services Commission. Whatever your money problem, the Citizens Advice Bureau can help.

• Other Support & Advice Sources

  Listed below are some online resources that provide help, support or advice. They may be able to help you to find information about your rights and responsibilities or to resolve a problem. Note that the Charnwood Citizens Advice Bureau cannot vouch for the accuracy of information provided by these sites and does not necessarily share the views that may be expressed.