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Leicestershire County Council

Citizens Advice Charnwood has enjoyed a close working relationship with Leicestershire County Council regarding a number of schemes over many years.

THE SCAMS PROJECT is a partnership between Leicestershire County Council Trading Standards Service and Citizens Advice Charnwood. The funding for the work at Citizens Advice Charnwood comes from money recovered from the proceeds of crime. Although based in Loughborough the project operates county-wide.
The project is victim focused and aims to work with people who send money to scammers, to help them to stop. We also educate victims, the wider public and other organisations about how scams operate and how to feed information back to the National Trading Standards Team about current scams.
We also use First Contact and our own CA network to help victims to get Benefit Checks, Fire Alarms and many other services they may not know exist.