How we operate

Our advisers and specialist advisers work with people to sort out debt worries and claim all the benefits they are entitled to. We can help with housing and employment problems or deal with queries about consumer or tax issues. We can advise on legal matters, answer questions about immigration and we have experience of dealing with family and personal concerns too. We can negotiate with companies or service providers such as creditors. We also provide a Money Advice Service for people with financial problems or struggling to make ends meet.

All our work is audited for quality purposes so clients can rest assured the service they receive is of a very high standard.

Citizens Advice Charnwood has a close working relationship with a number of Partners, with the aim of working together to help our clients.