there is a high chance that scammers will try to take advantage of people in the lead up to Christmas

Anyone call fall victim to a scam
Nationally, more than seven million people are estimated to have been deceived by a scam in the past 12 months.

It's important to be on your guard - if you're not sure about something, take your time and get advice

If you think someone might be trying to scam you, it's important to act straight away

Citizens Advice's research shows more than a quarter (26%) of those across the UK were duped while online shopping - with these types of scams including fake websites and counterfeit or non-existent goods.

The top five scams people have unwittingly fallen for in the past year, across the country, are -

1. Online shopping scam (26%) - Includes fake websites and counterfeit or non-existent goods
2. Investment scam (18%) -Like 'get rich quick' schemes and cryptocurrency scams
3. Other financial scam (18%) - Such as banking, fake loans, card and bank account fraud
4. A friend or family member 'needs help' scam (16%) - Tricked into thinking someone you care about needs money urgently
5. Mobile network scam (14%) - Includes being scammed into taking out a new contract or paying for a new handset.

With online shopping scams stealing the top spot it is important to be cautious when taking advantage of shopping deals ahead of Black Friday and Christmas.

Opportunistic scammers are preying on hard times to trick people into handing over their cash, and their tactics are getting harder to spot.

Anyone can be scammed and the impact can be devastating - leaving people not only out of pocket, but in some cases unable to go about their daily lives.

It is so important to all work together to raise awareness, report scams and share our experiences to help protect ourselves from their tricks.

There are steps you can take to better protect yourself and your loved ones. Something might be a scam if:

• Someone you don't know contacts you unexpectedly, or you're asked to transfer money quickly
• You're being asked to share personal or security information like passwords, PINs or codes

• You suspect you're not dealing with a real company, for example there's no postal address
• You've been asked to pay in an unusual way - paying by debit or credit card gives you extra protection if things go wrong
• The golden rule is if something seems to good to be true or doesn't feel right it might be a scam, so take a moment and get advice

Check on the Citizens Advice website if you think something might be a scam -
https://www.citizensadvice.org.uk/consumer/scams/check-if-something-might-be-a-scam/

If you've been scammed:

• Talk to your bank or card company immediately if you've handed over any financial and sensitive information or made a payment
• Report the scam to Action Fraud on 0300 123 204
• You can also contact the Citizens Advice Consumer helpline on 0808 223 1133 for help with what to do next

Our Local Enquiry Line is 01509 649605 and is open Mondays, Tuesdays & Thursdays 9.30am-3.00pm. More details about us and the services we offer can be found on our website https://www.charnwoodcab.org.uk/