Information from our clients provides an insight into the problems faced by people locally and nationally. This information is used to influence organisations and policies. We are seeking a trustee to lead our work in this area.
What will you be doing?
You would have the full responsibilities of a Trustee and attend the bi-monthly board meetings [currently virtual]. You would be encouraged to take the time to familiarise yourself with the work of Citizens Advice both locally and nationally and you would be offered a mentor. You would then work in tandem with the managers and the one volunteer who is currently trying to pursue this work and report back to the Trustee Board. There are also regional forums that you could attend. The time needed for this is entirely flexible.
What are we looking for?
An understanding of social policy and research, data collection and analysis would be most useful although Citizens Advice has its own systems in place. Team work and a willingness to engage with other organisations would also be important.
What difference will you make?
This area of work is as important as the advice-giving role of Citizens Advice as it has the potential to prevent or at least mitigate the problems people face.
What's in it for the volunteer?
You will learn a great deal, work alongside a team of dedicated staff and volunteers and make a difference to people's lives.
Before you apply
Our volunteers come from a range of backgrounds and we particularly welcome applications from disabled people, young people, people with physical or mental health conditions, LGBT + and non-binary people, and people from Black Asian Minority Ethnic [BAME] communities.