Due to the current situation with Covid-19 we are only offering telephone advice -
IF YOU NEED HELP CALL US ON:
01509 649605
our Local Enquiry Line which is open Mondays 9.30 - 3.00, Tuesday 9.30 – 12.00, Thursdays 9.30 – 3.00
or you can call the
General Telephone Advice Line - Freephone 0800 144 8848 - Monday to Friday 9am - 5pm
Textphone - 18001 0800 144 8884

If you are a Charnwood resident and struggling, or have any concerns about Coronavirus, more information and support is available here https://johnstorercharnwood.org.uk/

Welcome to Citizens Advice Charnwood

Providing the advice local people need for the problems they face

  • Syston
  • Shepshed 'bull ring'
  • Loughborough Sock Man

What You Need to Know

  1. Support our Charity

    Support our Charity

  2. Online Advice

    Online Advice

    Citizens Advice website can help when your local office is closed.

  3. Universal Credit - help to claim

    Universal Credit - help to claim

    We can support you to make a claim

  4. Coronavirus - what it means for you

    Coronavirus - what it means for you

  5. Talk to an Adviser

    Talk to an Adviser

    We offer support for all your local needs

  6. Volunteering Roles

    Volunteering Roles

    Most of the people who work in our offices in a number of different roles are Volunteers.

How to Find Us

Details below of where to find us

Loughborough

The entrance to our office is on Town Hall Passage - this is the passageway that runs alongside the Town Hall. Read More

Address
Woodgate Chambers
70 Woodgate
Loughborough
LE11 2TZ
Telephone
03444 111 444

Syston

Appointment-only, available fortnightly. For more details, please call the Contact Centre on 03444 111 444. Read More

Address
Syston and District Volunteer Centre
18 School Street
Syston
LE7 1HN
Telephone
03444 111 444

Shepshed

Located inside the Shepshed Community Centre and Town Council building, opposite the Tesco Express. Read More

Address
47a Charnwood Road
Shepshed
Leicestershire
LE12 9QE
Telephone
03444 111 444