Our drop-in service is now open on a Thursday (from July 22nd) 9.30 am to 2.30 pm.
Drop-in is primarily for people unable to use our telephone advice service.
We are now able to offer limited appointments if needed. For more information or for help generally, call the following numbers:
Local Enquiry Line 01509 649605 - Mondays 9.30 - 3.00, Tuesday 9.30 – 12.00, Thursdays 9.30 – 3.00
General Telephone Advice Line Freephone 0800 144 8848
Text phone 18001 0800 144 8884
Monday to Friday 9am - 5pm
How to find us
The entrance to our office is on Town Hall Passage - this is the passageway to the right of the Town Hall if you are walking from the market place: we are at the end, close to Woodgate. If you are driving, the Beehive car park or the public car park alongside Town Hall Passage is best, although on market days the public car park is usually full of traders' vehicles, so the Beehive is best.